Position: General Manager – Zanzibar,
kizikula is a new personal boutique hotel project that is due to open in 2019. it is located in kizimkazi, a sleepy fishing village on the south-eastern coast of zanzibar. kizikula aims to recreate the feel of visiting a friend’s getaway beach house – an informal, communal, homey experience – with exceptional and highly personal service. you can see photos of the project at instagram.com/kizikula/tagged/
We are looking for an entrepreneurial, creative, positive spirit, who loves hosting people, is very organized, and shares at least a handful of our inspirations.
Key Responsibilities
Hotel
• Hotel and brand ambassador
• Manages hotel culture
• Meet and greet guests
• Responsible for highest standards of rooms and service
• Ensure all hotel public spaces well maintained
• Manages all guests’ complaints
• Conducts property and room inspections
• Liaises with hotel owners weekly
Staff
• Oversee hiring and firing of staff
• Set the tone for hotel staff morale and culture
• Oversee all hotel executives including responsibility for hiring and firing
• Oversees finalizing and overseeing hotel Standard Operating Procedures
Revenue
• Oversee revenue strategy and implementation
• Prepare daily, weekly, monthly, quarterly goals and reports
• Set hotel room rates
• Set restaurant and bar menu prices
• Organizes, oversees, and curates all events on property
APPLY JOBS ONLINE
Finance & Accounting
• Responsible for hotel and restaurant profitability
• Work with finance team to prepare budgets and financial reports
Housekeeping
• Hire and organize housekeeping teams
• Ensure highest standards of cleanliness
• Responsible for minimizing shrinkage
Maintenance & Engineering
• Hire and lead maintenance and engineering team
• Ensure equipment and property is maintained to highest standards
• Responsible for maintenance budgets and expenditure
• Responsible for long-term care of equipment and property
Security
• Responsible for managing security and for selecting an in house and / or external security solution
• Responsible for fire and safety procdedures
Skills & Culture
• Experience in hotel, hospitality, entertainment, restaurant, wellness, or entrepreneurial ventures
• Computer literate
• Entrepreneurial nature
• Attention to detail
• Obsessed with highest quality of guest service experiences – Anticipates and over delivers delightful service consistently
• English skills, written and verbal
Necessities
• Great people skills
• Loves people – genuine curiosity for and interest in our guests and your team
• Entrepreneurial and creative
• Positive energy
• Adventurous
• Natural (or proven) leader
Extra
• Experience and/or interest in Africa
• Experience working in hospitality
• Entrepreneurial experience
• Been to and loved Burning Man
• Experienced innovative boutique hotels around the world
• Love of music, yoga, body arts, literature, world and art house cinema
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